Ordering:
Typically all orders will be processed and shipped within 10 days.
 
We accept the following forms of payment:
 
Online:  Paypal
 
Phone orders:  PayPal or Personal Check (orders paid via check will not ship until check clears. A $30.00 fee will be charged for all returned checks.)
 
Sales Tax:
North Carolina residents will be charged 7.25% Sales Tax.
 
Shipping & Handling:
All orders totaling $150.00 or more qualify for FREE STANDARD SHIPPING.
 
Standard Ground charges for the 48 contiguous United States.
  Up to $29.00      $8.95
 $29.01-$79.00      $13.95
 $79.01-$129.00    $18.95
 $129.01-$149.99   $25.95
 $150.00 and Up      Free
 
**Expedited shipping is available upon request. Please contact me  prior to placing order.
 
***Local Charlotte area customers who wish to pick up their items:
 Enter Coupon Code:  PICK UP in the shopping cart.  I will contact you as soon as your item is finished to arrange pick-up.
 
Returns/Exchanges:
Except in the case of manufacturer's defect all personalized items are FINAL SALE.
 
Defective items or items without personalization can be refunded or exchanged within 30 days of purchase. Please contact us for a Return Authorization # and call tag. If the item is not defective you will be responsible for all shipping costs.
 
Contact Information:
Phone:  (704) 998-9213  Mon-Fri 10:00am-6:00pm EST